Tarik Arslan - UX Research Operations Program Manager
What is UX Research Operations
Creating the perfect film requires a talented crew working behind the scenes. Research Operations is like the film crew for user research. We manage the vendors, ensure that the stage is set, handle the logistics, and make sure everything is in place for the director (Researcher) to take the perfect shot (Insight).
Unlock the Power of User Research with ResearchOps
1. Increased Efficiency 2. Enhanced Scalability 3. Greater Impact 4. Democratization of Research "Increased Efficiency" Eliminate bottlenecks and streamline your research workflows. ResearchOps optimizes processes like participant recruitment, data collection, and analysis, freeing up researchers to focus on generating valuable insights. Say goodbye to wasted time and resources. ResearchOps helps you conduct research more efficiently, allowing you to gather critical user feedback faster and make data-driven decisions with confidence. "Enhanced Scalability" As your organization grows, your research needs evolve. ResearchOps provides the foundation for scalable research practices, ensuring your team can handle increasing research demands without sacrificing quality or speed. Build a research program that can adapt and grow with your organization. ResearchOps helps you establish robust processes and infrastructure to support research initiatives of any scale. "Greater Impact" Don't let valuable research insights get lost in the shuffle. ResearchOps ensures your findings are effectively communicated and integrated into the product development process, leading to more user-centered products. Maximize the return on your research investment. ResearchOps helps you translate research data into actionable insights that drive impactful product decisions and improve the user experience. "Democratization of Research" Empower your entire organization with user-centric thinking. ResearchOps makes research more accessible to all teams, fostering a culture of customer understanding and collaboration. Break down silos and promote cross-functional collaboration. ResearchOps provides the tools and resources to share research findings and best practices across your organization, ensuring everyone is aligned on user needs.
Your Research Operations Partner
I thrive on bringing order and efficiency to the world of user research. I aim to help researchers focus on what they do best – understanding user needs and generating actionable insights. My passion lies in finding out the current gaps in your teams' process and filling those gaps with the right tools, process, participants, and everything else you may need to build the right foundation for a scalable research team. My philosophy about ResOps is as follows: focus on every single pillar within the research function. "Participant Recruitment & Management" I excel at building and managing ever-growing, diverse research pools that fit your research team's needs. Researchers should have immediate access to the right users without being bogged down by a lengthy process that limits their ability to conduct research. I'm experienced in various recruiting and sourcing participants methods, from online panels to website intercepts or product feedback forms; you can worry less about where to find quality participants and focus more on what research you want to conduct. "Knowledge Management" I want everyone in the organization to have access to your research! Organizing, maintaining, and socializing research is paramount to the health of any research function. Your valuable insights are easily accessible and reusable. I can help you establish a centralized knowledge hub that facilitates knowledge sharing and cross-functional collaboration with other teams. "Tool Proficiency" I'm proficient in a wide range of research tools and platforms, including UserTesting, Qualtrics, Dovetail, Ethn.io, Rally UXR, UserInterviews, and much more. I can help you select the right tools based on the maturity level of your research team and integrate these tools into your existing workflows. "Process Optimization" I'm passionate about identifying and eliminating bottlenecks in your research workflows. My keen eye for improving and standardizing the existing process will help streamline your research process and significantly reduce the time it would take from research kickoff to incentivizing participants. "Collaboration & Communication" I'm a strong communicator and collaborator with experience working across different teams and departments. I can help you foster a culture of user-centricity within your organization by facilitating communication and knowledge sharing between researchers, designers, product managers, and other stakeholders.
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